Success Stories

We would definitely recommend them to anyone

We absolutely love our relationship with them! 

Mobius Works is not only familiar with ConnectWise (CW), they too use CW to help run their own business. So it was a natural fit when we found Martina from Mobius Works who has helped us with CW consulting as well as creating custom reports for us.

[They have] has been absolutely fantastic to work with! Very knowledgeable about CW and able to create all the custom reports we needed quickly and with all of the detail that we needed...very friendly and helpful, and good communicators. 

We would definitely recommend them to anyone and look forward to continuing to work with them!

Andy, California

Helpful

Helpful support.

Stephen, United Kingdom

Knew resolution for my exact problem

Mobius knew EXACTLY why I was having the problem. Once I followed the directions, it worked perfectly!!! Thanks

Barbara, Georgia

Solved quickly

Problem was solved quickly!

Jenny, Massachusetts

Very quick response with the correct resolution

Got a very quick response with the correct resolution and some courtesy follow up emails. Thanks for doing a great job. 

George, United Kingdom

Thanks for your help

Provided info what i asked for...thanks!! For your help!!

Amar, Canada

Fast and thorough

Fast turn around and good phone consult on use of implemented tool. 

Bob, Massachusetts

Great to work with

Great to work with....With help from the developers[, they] were able to help us get an issue resolved...thank you!!

Lori, Florida

Sets expectations well

[Mobius] is always friendly, professional, and sets expectations well.

Andy, California

Patient and went through everything

[Mobius Works] did a fantastic job working with us as we ran into some issues with incorrect login information. [They were] patient and went through everything we needed to complete installation once we had correct credentials. 

Jana, Alabama

Prompt and efficient

Mobius staff are great to work with: prompt and efficient. Quick to resolve the issue and always professional!

Christine, Colorado

Very professional and excellent support

Excellent support from 1st contact...through the developers and everybody involved... Thank you all for your efforts and time on this... The development team worked to resolve and were very professional in every email and worked diligently to reproduce the errors in house. It looks as though it was 100% on my side...[but] thank you for your excellent support...[and] for all your help.

Joe, Wisconsin

Within hours

Got an answer within hours.

Debi, Kentucky

Answered all questions

Smoothly answered all questions and concerns.

Ann, Minnesota

Got it right the first time

The team at Mobius was smart and professional. They had a quote to me right away and worked with me to make sure all of my requirements were doable. My custom report was designed on time and what’s more the report was done right the first time. I have worked with programming companies before and was expecting to go back and forth several times until what I originally requested was created, but Mobius got it right the first time. Very awesome. I will definitely use them again and would recommend them to anybody needing a custom ConnectWise report.

Scott, Idaho

Correct and on time

Work done correctly and on time.

Alan, Massachusetts

Quality conversation

The quality of the conversation and knowledge of the CW product was very helpful.

Tom, Virginia

Prompt response

My experience was great because I received a prompt response.

Immanuel, Canada

Worked the first time

All worked exactly as specified first time and very smoothly. Kept up to date at all stages.

Mark, London

Took the time

Took the time to get it right!

Brian, Canada

Completed quickly and thoroughly

As always, team Mobius delivers! Project completed very quickly and thoroughly! Well done!

Melinda, Massachusetts

Awesome support

Responded quickly and even though, not with the answer i sought, was understandably [sic] and handled to the best of your ability. I appreciate the quick response and promise to follow up...

Ron, Washington

Quick resolution

Quick response and resolution - thank you!

Lara, Texas

Professional, timely, and focused on quality

Mobius Works has a truly amazing team and we have enjoyed becoming partners. I can appreciate that the task we gave Mobius was difficult and unprecedented, and your team gladly accepted the challenge without hesitation.

My senior engineers had some initial concerns when ConnectWise recommended Mobius Works for this project. During a series of integration calls, your professionalism and expertise was apparent, and it became obvious we made the right decision. The Mobius team members have been prompt, responsive, and thorough with their communications and most important - completed the project on time. I would absolutely recommend Mobius Works to any business looking for a firm that is professional, timely, and focused on quality.

Doug, Massachusetts

Got the info I needed

I got the info I needed to fix the problem :)

George, United Kingdom

Solved in 7 minutes

The issue was solved in 7 minutes. Excellent support.

Edward, United Kingdom

Good first impression

Quick response to question, not customers yet so this was a good first impression!

David, United Kingdom

Super fast response

Super fast response and explanation of problem and solution.

Erin, Massachusetts

Best and easiest Integration

Just playing with this [QuickBooks Online integration] a tiny bit makes me happy. This looks like one of the easiest & best CW integrations I have played with to date. Please pass on my thanks to your team!

Dave, Minnesota

Accurate and timely

Accurate and timely

Gregg, New Jersey

Very friendly

Very friendly and fast as always!

Monique, Monaco

Superb communication

Superb communication and query resolving skills

Manish, London

Very helpful

Very helpful, and knowledgeable

Suzy, Missouri

Rocked IT

Handled my questions immediately! Rocked it! or Rocked IT!

Kory, South Dakota

On time, on budget, great people

We have used Mobius Works for several custom reports and they do a fantastic job.  On time, on budget, great people to work with!  They really know their stuff.

Karen, Kentucky

Saved endless hours of work

Mobius jumped on this ticket like it was on fire and told me about [an option] that has saved me endless hours of [work]. Thank you!

Tim, North Carolina

Straightforward

Answers and explanations were very straightforward.

Yoann, Canada

Best Support in 15 years

I have to say, I have been in IT Services for 15 years now, and honestly, [ConnectWise and Mobius Works] have the best support experience I never had. Thanks!!

Regis, Canada

Left us confident

Clear and understandable for us and seeing a working [batch] of an invoice during the session left us confident we can replicate on our own!

Kris, United Kingdom

Refreshing change in the world of IT

We are pleased with both the product improvements and your team’s ability to provide great support...To receive this type of customer service and responsiveness is a refreshing change in the world of IT.  I am definitely a raving fan!  Keep up the good work!

Paul, California

Really professional

Really impress [sic] by knowledge and accessibility and schedule...really professional.

Remi, Canada

Quick

Helped resolve issue quickly.

Saira, California