We would definitely recommend them to anyone and look forward to continuing to work with them!
Smoothly answered all questions and concerns.
Provided info what i asked for...thanks!! For your help!!
Got a very quick response with the correct resolution and some courtesy follow up emails. Thanks for doing a great job.
George, United Kingdom
My experience was great because I received a prompt response.
Fast turn around and good phone consult on use of implemented tool.
Accurate and timely
Gregg, New Jersey
Very helpful, and knowledgeable
Mobius jumped on this ticket like it was on fire and told me about [an option] that has saved me endless hours of [work]. Thank you!
Tim, North Carolina
I got the info I needed to fix the problem :)
George, United Kingdom
I have to say, I have been in IT Services for 15 years now, and honestly, [ConnectWise and Mobius Works] have the best support experience I never had. Thanks!!
Excellent support from 1st contact...through the developers and everybody involved... Thank you all for your efforts and time on this... The development team worked to resolve and were very professional in every email and worked diligently to reproduce the errors in house. It looks as though it was 100% on my side...[but] thank you for your excellent support...[and] for all your help.
The quality of the conversation and knowledge of the CW product was very helpful.
We have used Mobius Works for several custom reports and they do a fantastic job. On time, on budget, great people to work with! They really know their stuff.
Took the time to get it right!
The Mobius team members have been prompt, responsive, and thorough with their communications and most important - completed the project on time. I would absolutely recommend Mobius Works to any business looking for a firm that is professional, timely, and focused on quality.
[Mobius Works] did a fantastic job working with us as we ran into some issues with incorrect login information. [They were] patient and went through everything we needed to complete installation once we had correct credentials.
The issue was solved in 7 minutes. Excellent support.
Edward, United Kingdom
Really impress [sic] by knowledge and accessibility and schedule...really professional.
All worked exactly as specified first time and very smoothly. Kept up to date at all stages.
Helped resolve issue quickly.
Mobius knew EXACTLY why I was having the problem. Once I followed the directions, it worked perfectly!!! Thanks
We are pleased with both the product improvements and your team’s ability to provide great support...To receive this type of customer service and responsiveness is a refreshing change in the world of IT. I am definitely a raving fan! Keep up the good work!
Stephen, United Kingdom
Super fast response and explanation of problem and solution.
Answers and explanations were very straightforward.
Quick response and resolution - thank you!
Handled my questions immediately! Rocked it! or Rocked IT!
Kory, South Dakota
Superb communication and query resolving skills
Got an answer within hours.
As always, team Mobius delivers! Project completed very quickly and thoroughly! Well done!
Mobius got it right the first time. Very awesome. I will definitely use them again and would recommend them to anybody.
Mobius staff are great to work with: prompt and efficient. Quick to resolve the issue and always professional!
Quick response to question, not customers yet so this was a good first impression!
David, United Kingdom
Just playing with this [QuickBooks Online integration] a tiny bit makes me happy. This looks like one of the easiest & best CW integrations I have played with to date. Please pass on my thanks to your team!
Clear and understandable for us and seeing a working [batch] of an invoice during the session left us confident we can replicate on our own!
Kris, United Kingdom
Great to work with....With help from the developers[, they] were able to help us get an issue resolved...thank you!!
Problem was solved quickly!
[Mobius] is always friendly, professional, and sets expectations well.
Very friendly and fast as always!
Responded quickly and even though, not with the answer i sought, was understandably [sic] and handled to the best of your ability. I appreciate the quick response and promise to follow up...